Who we are
The address of our website is: http://www.templodebuda.com.
From now on, the Buddha Temple website refers to the website with the address http://www.templodebuda.com.
Information and consent
The Personal Data Protection Act (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Under the legal terms, “personal data” means any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, so protection does not cover the data of legal persons.
Upon acceptance of this Privacy Policy the user provides his informed, express, free and unequivocal consent so that the personal data provided through the website http://www.templodebuda.com/ are included in a file responsible for the Buddha Temple website, the treatment of which under the LPDP and gdpr complies with appropriate technical and organizational security measures.
The Buddha Temple website maintains a database with the registration of its customers. The data present in this database are only the data provided by themselves at the time of their registration, being collected and processed automatically, in accordance with the terms approved by the National Data Protection Commission, by the site Templo de Buda, entity responsible for the corresponding file.
Under no circumstances will information be requested about philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin, as well as data relating to health and sex life, including genetic data.
In no event will we carry out any of the following activities with the personal data that are provided to us through this website:
- Assign to other persons or other entities, without the prior consent of the data subject;
- Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.
Purposes of the processing of personal data
The personal data we process through this page will only be used for the following purposes:
- (i) Order processing;
- (ii) Communication with customers and clarification of doubts;
- (iii) Processing of requests for information;
- (iv) Complaint processing;
- (v) Statistical analysis activities;
- (vi) verify, maintain and develop statistical systems and analyses;
- (vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
- (viii) Preventing and combating fraud;
- (ix) Request for comments on purchased products or services;
- (x) Conducting satisfaction surveys.
- (xi) Management and participation in events, hobbies and campaigns.
The Templo de Buda website guarantees the confidentiality of all data provided by its customers. Although the Templo de Buda website securely collects and processed data and prevents its loss or manipulation, using the most improved techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without security conditions, at the risk of being seen and used by unauthorized third parties.
The Templo de Buda website has a chat,in which users can ask questions and thus take better advantage of the entire offer of the online store Temple of Buddha. Se os utilizadores fornecerem dados pessoais ao site Templo de Buda através do referido chat, os mesmos não serão utilizados para qualquer finalidade distinta daquilo que for solicitado pelo utilizador.
On the other hand, the user consents to access the information relating to the service contracted with the Templo de Buda website in order to be able to offer additional services to the contractor.
At the time of collection of personal data, except in the fields in which it is indicated otherwise, the user may voluntarily make the personal data available, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless otherwise indicated). However, the lack of response to the data, considered mandatory, will imply the impossibility of accessing the service for which the data were requested.
If you do not agree to the above conditions, the Templo de Buda website may not contract with you through its website.
What personal data is collected and how it is collected
Comments
When visitors leave comments on the site, the data present in the comments form, as well as the IP address and user agent of the browser, are stored to assist with the detection of spam.
An anonymous string created from your email address (also called hashing) can be sent to the Gravatar service to verify that you are using it. The gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, the profile picture is visible to the public in the context of your comment.
Multimedia
When uploading images to the site, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from the images on the site.
Navigation information on the website
While you visit our website, we will record:
- Products you’ve viewed: We’ll use this, for example, to show off products you’ve recently seen
- Location, IP address and browser type: we will use it for tax estimation and transportation
- Shipping address: we will ask you to, for example, estimate shipping costs before placing an order!
We also use cookies to maintain the contents of the cart while browsing our website.
When you purchase from our store, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as user and password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with all legal obligations we have, such as tax calculation
- Improve our store offers
- Send you marketing messages if you want to receive them
If you create an account, we will save your name, address, email address and phone number, which will be used to fill in your details on upcoming orders.
In general, we store information about you while we need this data for the reasons we collect it, and we are not required by law to continue to maintain it. For example, we will store information for 10 years for tax and accounting purposes. This includes your name, email address, billing and shipping address.
We save comments or reviews.
Cookies
If you leave a comment on our website you can choose to save your name, email address and website in the cookies. This is for your convenience not to have to repopulate your data when leaving another comment. These cookies will last a year.
If you have an account and log in to this site, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie does not contain personal data and will be deleted when you close your browser.
When you log in, some cookies will be configured to save your session information and your screen display choices. Sign-in cookies last one year. If you select “Remember Me”, your session will persist for two weeks. When you log out, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data only indicates the content ID of the article you just edited. Expires after 1 day.
Language cookies
The Buddha Temple website uses cookies to identify the visitor’s current language, last visit language, and the language of users who have logged in.
Who in our team has access
Our team members have access to the information you provide to us. For example, store managers and administrators can access:
- Order information, what you bought, when you purchased and where you will ship, and
- Customer information such as name, email and billing and shipping address.
Our team members have access to this information to fulfill orders, process returns and customer support.
Payments
We accept payments via PayPal. When processing payments, some of your data is sent to PayPal, and information is needed to process and manage payment, such as total order and billing information.
Please see the PayPal Privacy Policy for more information.
With regard to credit card payments, we securely send (with https encryption) payment data so that Stripe, one of the credit card payment processing gateways we work with, can process for payment.
Shopping cart content
When you purchase on our website, we keep track of your email as well as the products you have been adding to your shopping cart so that you can return to the site later and continue the purchase from the point where you left it. The data has been recorded on our server for 10 years.
Wishlist
While browsing our website, we keep track of:
- Products you’ve added to your wish list: We’ll use this information to introduce you and other site users to your favorite products as well as to create targeted email campaigns
- Wish lists you’ve created: We keep records of your wish lists you’ve created and make them visible to store staff
We also use cookies to keep track of the contents of your wish lists while browsing our website.
Abandoned cart recovery
How this feature works
- when a user adds a product to the cart but does not complete their purchase within a certain period of time, their cart will be considered abandoned
- an email will be sent to the used customer who abandoned your cart. You can complete your purchase by clicking on the purchase link provided in the email
- you can remove your subscription from abandoned cart emails by clicking the subscription removal link provided in the emails
What we collect and store
– Email address
For authenticated users, the e-mail address will be stored. For guests, the email address will be obtained from the email address field of the order checkout page. This email address will be used to send emails from the abandoned cart
– First and last username
For authenticated users, your first and last name will be obtained from your profile. For guests, your first and last name will be obtained from the first and last name field of the checkout page. The name obtained will be used in abandoned cart emails.
– Phone number
For guests, your phone number will be obtained from the phone number field of the checkout page form.
– Cookies
We use cookies to
– Keep track of orders that have been recovered using the purchase link provided in the abandoned cart email.
– Save the abandoned cart by users
– IP address
We store the IP address of guests to differentiate a guest user from another user.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). The embedded content of other sites behaves as if the user visits those sites.
This site may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that site.
With whom your data is shared
In order to comply with the object of this website, the Temple Templo de Buda online store will assign your personal data to other entities, which will treat it, for the following purposes:
- Payment management and processing activities;
- Provision of contracted services.
- Management and participation in events, hobbies and campaigns.
The entities to whom the Buddha Temple website will assign your personal data to process it in the above terms will have the following nature:
- third parties related to the provision of contracted services, including parcel distribution companies, billing service companies and others;
- Payment management and processing entities.
How long your data is retained
If you leave a comment, the comment and its metadata are saved indefinitely. This happens so that you can automatically recognize and approve any subsequent comments, rather than putting them in a moderation queue.
For users who register on our site (if any), we store the personal information provided in your user profile. All users can view, edit, or delete their personal information at any time (with the exception of not being able to change their username). Site administrators can also view and edit this information.
What rights do you have about your data
If you have an account on this site, or have left comments, you can request to receive an export file with the personal data stored about you, including any personal data you have indicated. You can also request that the saved data be deleted. This does not include any personal data that is mandatory to maintain for administrative, legal or security purposes.
In accordance with the provisions of the LDPD and the GDPR, the user may exercise at any time his rights of access, rectification, erasure, limitation, opposition and portability, by solicitation by any of the following means:
- Mail: Rua Jaime Lopes Dias, 2 – 12ºEsq 1750-124 Lisbon
- E-mail: compras@templodebuda.com
- Phone: +351 915 681 607 (opening hours from 10am to 6pm every day).
If you wish, at any time, to stop being part of the database of the Temple of Buddha website, you can exercise this right through these contacts.
Where your data is sent
Visitor feedback can be verified through an automatic spam detection service.
How your data is protected
The Templo de Buda website declares that it has implemented and will continue to implement the security measures of a technical and organizational nature necessary to ensure the security of the personal data provided to it in order to avoid its alteration, loss, treatment and/or unauthorized access, taking into account the current state of the technology, the nature of the data stored and the risks to which it is exposed.
The Templo de Buda website guarantees the confidentiality of all data provided by its customers either in the registration or in the process of purchasing/ordering products or services. Data collection and processing takes place in a safe manner that prevents its loss or manipulation. All data will be entered into a Secure Server (128-bit SSL) that encrypts/encrypts it (turns it into a code). You may find that your browser is secure if the lock symbol appears or if the address starts with https instead of http.
Personal data are treated with the level of protection legally required to ensure their security and prevent their alteration, loss, processing or unauthorized access, taking into account the state of the technology, being the user aware and accepting that internet security measures are not impregnable.
The Templo de Buda website, whenever you access any personal personal information, undertakes to:
- store them through security measures, legally required, of a technical and organizational nature, which ensure their security, thus avoiding alteration, loss, treatment or unauthorized access, in accordance with the state of technology at any time, the nature of the data and the possible risks to which they are exposed;
- Use the data exclusively for the purposes previously defined;
- Ensure that the data are processed only by workers whose intervention is necessary for the provision of the service and they are obliged to the duty of secrecy and confidentiality. If there is a possibility that the information will be disclosed to third parties, they should be obliged to keep proper confidentiality in accordance with the provisions of this document.
